RG COSMO Privacy Policy

Privacy Policy
Effective Date: 27/05/2024
Last Updated: 27/05/2025

At RG COSMO , we are committed to safeguarding the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website www.rgcosmo.in (the “Site”) and related services.

We adhere strictly to applicable data protection laws, including the Information Technology Act, 2000, and rules made thereunder.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information:
When you register or place an order, we collect information such as:

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

  • Payment details (processed securely via certified payment gateways)

  • Gender and date of birth (optional)

b) Technical & Usage Data:
We automatically collect certain information about your device and browsing behavior, including:

  • IP address

  • Browser type

  • Operating system

  • Device identifiers

  • Pages visited, time spent, and referring URLs

  • Cookies and similar tracking technologies

2. Purpose of Collection

We collect your information to:

  • Process and deliver your orders

  • Communicate order status and transactional updates

  • Improve our products, services, and user experience

  • Send promotional content or marketing offers (only if you opt-in)

  • Respond to customer queries and provide support

  • Prevent fraudulent activity and ensure platform security

  • Comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share it with trusted third-party service providers strictly for business and operational purposes:

  • Logistics and delivery partners

  • Payment gateway providers

  • IT and cloud service providers

  • Analytics and advertising platforms (e.g., Google, Meta), with anonymized data wherever possible

We ensure that all third parties are contractually bound to maintain confidentiality and use your data solely for the purpose it was shared.

4. Cookies and Similar Technologies

We use cookies and related technologies to:

  • Enhance website functionality

  • Remember your preferences

  • Provide a personalized shopping experience

  • Monitor traffic and usage analytics

You may modify your cookie preferences through your browser settings. Please note, some features may not function optimally if cookies are disabled.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected or as required under applicable law. Post-fulfillment, your data may be anonymized or securely deleted.

6. Data Security

We take data protection seriously and employ robust security measures, including:

  • SSL encryption

  • Secure servers and firewalls

  • Access control protocols

  • PCI-DSS compliant payment processing

While we strive to protect your data, no digital platform can guarantee absolute security. Users are advised to maintain the confidentiality of their login credentials.

7. Your Rights

Subject to applicable law, you may:

  • Access or update your personal information

  • Request deletion or correction of your data

  • Withdraw consent for marketing communications

  • Raise concerns or file a complaint regarding misuse of your data

To exercise your rights, please contact us at rgcosmetics.info@gmail.com

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of any such data, we will promptly delete it.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party platforms. We recommend reviewing their privacy policies independently.

10. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. All updates will be posted on this page with a revised “Effective Date.” Continued use of our Site constitutes acceptance of the revised policy.

11. Contact Us

For questions, feedback, or concerns related to this Privacy Policy or your personal data, you may reach out to us at:

RG COSMETICS
Customer Support Team
Email: rgcosmetics.info@gmail.com
Phone: 81304581287,7290827594
Address: [Your Company’s Registered Address]
Website: [www.rgcosmo.in]